Historically, pharmacies have been slow to get on board with technological advances, but this is changing rapidly. The healthcare industry is in the process of being redefined by some heavy-hitting disruptions. These include increased competition, value-based care, digital health, and improved patient care participation. But the most relevant industry shaper by far is technology. Technology helps to streamline business operations – an essential part of any successful venture.
Independent pharmacies already understand that to remain relevant relies on maintaining a competitive edge. Adopting technology gives the independent pharmacy an edge over their retail-chain competitors by creating the opportunity to provide personalized customer attention.
Here are some technology enhancements that pharmacists can implement with minimal disruption from their day-to-day operations: